Menarini, a global leader in the pharmaceutical sector with operations in over 140 countries, faced significant challenges in managing corporate travel due to fragmented processes and the use of multiple platforms and agencies. The company needed a solution to unify and simplify travel operations on a global scale.

The challenge: unifying corporate travel management globally

Before adopting BizAway, Menarini encountered several issues:

• Different systems and providers with inconsistent standards
  Each country managed travel independently, leading to inefficiencies and a lack of consistency in global oversight.
• Coordination difficulties
  Without a unified tool, coordinating bookings and providing traveler support across regions was challenging, as different providers and systems were used in each country.
• Limited traveler support
  Fragmented processes made it difficult to deliver consistent support to travelers worldwide, causing delays and challenges, particularly during urgent or last-minute changes.

The Solution: BizAway Unifies and Simplifies Global Travel Management

Thanks to BizAway, Menarini is successfully rolling out new processes, travel policies, and tools for managing business travel across its international branches, which are progressively adopting the system. This approach is enabling the scalability and globalization of services that the company sought.

Centralizing travel management on a single platform has delivered significant improvements in control and efficiency:

• Unified travel management
  Menarini is consolidating all local systems into a single platform, offering global oversight and a standardized approach to corporate travel management.
• Enhanced global coordination
  With BizAway, Menarini can now coordinate travel seamlessly, ensuring smooth operations, consistent reporting, and adherence to standardized travel policies.
• Simplified booking processes
  Menarini employees can now book flights, hotels, trains, and other travel services quickly, reducing complexity and administrative workloads for regional teams.
• Traveler support
  BizAway’s 24/7 support ensures employees receive assistance wherever they are, minimizing travel disruptions and enhancing the overall travel experience.

The results

With BizAway, Menarini has already achieved tangible results in regions where the system has been implemented:

• Increased operational efficiency
  Administrative tasks related to travel have been reduced by 40%, freeing local teams from time-consuming manual processes.
• Cost control
  With full visibility into global travel expenses, Menarini has reduced overall costs by 22%, leveraging real-time data and analytics to optimize spending.
• Enhanced traveler experience
  Employees now enjoy streamlined booking processes and 24/7 multilingual support, significantly improving their travel experience.