Product updates

12.1.26

Conditional Approval Workflow: a new feature for more flexible booking management

Managing business travel efficiently also means ensuring that every trip complies with the company’s defined policies. For this reason, BizAway introduces a new feature that makes the approval process even more flexible: conditional approval based on out-of-policy bookings.

This feature allows companies to further customize their approval flow by adding an extra layer of control only when a booking falls outside the established rules. In practice, it is possible to decide that:

  • All bookings require approval;
  • Only out-of-policy bookings need additional confirmation;
  • Or that certain bookings are automatically allowed or blocked based on the settings.

A tailored approval flow

The standard approval system consists of two steps: the user’s request and the confirmation by one or more supervisors. However, with the new feature, it is possible to create more advanced workflows by adding a level of approval based on the specific policies set in the account. For example, a booking is first be approved by the direct supervisor, no matter the conditions, and then by an additional approver, only if the policies are not respected.

This way, each company can configure a tailored process that ensures both speed for standard bookings and more precise control for exceptional cases.

When double approval is triggered

The double approval level comes into play only when both the approval flow and company policies are defined and active. Here’s how it works in practice:

  • In-policy bookings: approved by the usual supervisor.
  • Out-of-policy bookings: may require the intervention of an additional approver.

Greater clarity and control

The new feature helps make decision-making processes more transparent, reduces approval times, and ensures that every trip aligns with company guidelines. Each group or department can have its own approval levels and supervisors, allowing the configuration to adapt to specific operational needs.

In summary, the Conditional Approval Workflow offers companies a powerful tool to optimize travel management, combining efficiency and control within a single intuitive process.

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