Travel security
at 360-degrees
We protect company and traveler data through recognized security standards, secure technologies, and dedicated processes designed to keep business travel operations protected at every stage.
Our platform is designed
to protect your data at every level
Application security
• Encrypted data in transit
• Continuous vulnerability scanning
• Periodic penetration testing
• Incident management processes
• Disaster recovery procedures
• Secure development and review practices
• Continuous improvement of security controls
Reliable and resilient infrastructure
We ensure high availability and service continuity through robust infrastructure, recovery systems, and business continuity practices.
Our infrastructure is hosted by certified global providers that maintain internationally recognized security and compliance standards, including ISO/IEC 27001 and SOC 2 compliant environments.
Physical security
BizAway offices are protected through access-control procedures and security measures designed to prevent unauthorized access to company spaces, assets, and information.
Where applicable, office security controls may include monitored access, alarm systems, visitor management, and restricted access to specific areas.
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Security operations and endpoint protection
BizAway applies a layered security approach to help protect company systems, customer data, and travel operations.
This includes endpoint protection, secure device-management practices, vulnerability management, incident-response procedures, and employee cybersecurity awareness. Advanced security controls, including Endpoint Detection & Response, DNS filtering, multi-factor authentication, and conditional access policies, help protect access to company systems and reduce exposure to cyber threats. BizAway employees regularly complete cybersecurity training, including phishing simulations and awareness modules designed to strengthen secure behavior across the organization.
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Proactive protection against phishing and account abuse
We continuously work to reduce risks related to phishing, impersonation, account takeover, and payment-related fraud.
Our security processes include preventive controls, internal reporting procedures, employee awareness initiatives, and continuous monitoring designed to protect customer accounts and business travel operations.
Policies, certifications and payment security
BizAway operates certified management systems that support information security, cloud security, privacy protection, and quality management.
BizAway’s Information Security Management System is certified according to ISO/IEC 27001, with additional certifications for ISO/IEC 27017 and ISO/IEC 27018, reflecting our commitment to information security, cloud security, and the protection of personal data in cloud environments.
BizAway has also obtained ISO 9001 certification for quality management, supporting continuous improvement and consistent processes across key business areas.
The relevant certificates are available through the links provided and include the exact certified standards, scope, and validity period.
Data protection and privacy
We process personal data in full compliance with the GDPR.
BizAway applies a personal data management system based on the principles established by Regulation EU 2016/679: lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
Relevant documentation includes:
Multilevel security
We protect your data through strict access controls, internal security policies, and continuous monitoring across our systems.
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Internal security
Access to BizAway systems is based on least-privilege principles and granted according to role, ensuring that only authorized individuals can access the information required for their work.
Access to company systems is managed through secure, company-approved devices protected by endpoint security and device-management controls.
Third-party providers
Our partners and providers are carefully selected to meet high security standards, helping ensure that customer data is protected across the entire ecosystem.
We assess third-party providers based on security, reliability, compliance, and their ability to protect the information entrusted to them.
We regularly review permissions, enforce multi-factor authentication where applicable, and conduct audits to maintain compliance with our security requirements
Responsible AI use
BizAway applies internal rules for the secure and responsible use of AI tools.
Employees are required to follow internal security policies covering password management, software installation, data handling, phishing prevention, and secure use of AI tools.
Real support, whenever you need it
When a train is canceled or plans need to change fast, your team doesn’t have to figure it out alone. Our in-house support team is ready to step in and help you out when it matters the most.
24/7 in-house chat
Reach our in-house support team through chat whenever assistance is needed. Our agents can quickly step in to help with booking-related issues and changes.
Emergency line
When something urgent happens on the road, a direct line connects your travelers to a specialist who can act quickly and help find a solution, whenever and wherever they are.
Proactive travel updates
Delays, cancellations, and schedule changes can disrupt a trip. Our team monitors travel updates in real time and keeps your travelers informed when changes affect their plans.
Trusted by 2,000+
companies traveling worldwide
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Need more information?
Our team of sales representatives can provide additional documentation or answer your security-related questions.
